Etiqa streamlines flood claims process for vehicles – no police report needed

As Malaysia grapples with frequent floods, vehicle owners often find themselves dealing with both emotional and financial stress. Responding to these challenges, Etiqa has introduced a simplified claims process for vehicles affected by floods. One key change is the waiving of the requirement for a police report, which is often time-consuming and stressful during emergencies. This new process aims to get compensation to claimants faster and with less hassle.

Typically, vehicle owners must file a police report before submitting an insurance claim, which delays the process. Now, with Etiqa’s new initiative, affected vehicle owners can go directly to Etiqa’s online claims platform or any nearby branch to start the process. By removing the police report requirement, Etiqa hopes to cut red tape and make flood recovery less daunting for its customers.

This move is part of Etiqa’s broader commitment to customer satisfaction and efficiency. The insurer aims to provide faster assistance when clients need it most, whether it’s responding to floods or other natural disasters.

Furthermore, Etiqa has introduced additional measures, such as on-site assessments and digital claim submissions, designed to streamline the entire process from start to finish. Vehicle owners who have comprehensive insurance are encouraged to take advantage of this enhanced service.

Read More: How To: Drive Through a Flood

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