Potholes? Now Must Be Fixed Within 12 Hours Starting Q3 2025!

Starting from Q3 2025, all pothole complaints in the Federal Territories must be addressed and resolved within 12 hours, according to a new directive by the government. This initiative aims to improve road safety and reduce vehicle damage caused by poorly maintained roads, benefiting both motorists and pedestrians.

Faster Response, Safer Roads

The Ministry of Works and the Kuala Lumpur City Hall (DBKL) have introduced this rapid pothole repair policy as part of a broader plan to enhance infrastructure maintenance in Malaysia. This move comes after increasing complaints about hazardous road conditions, which have led to accidents and costly vehicle repairs.

Under the new policy, potholes reported through official channels, including the DBKL hotline and online platforms, must be assessed and repaired within 12 hours. Failure to comply could result in penalties for contractors and local authorities.

Impact on Motorists

For daily commuters and vehicle owners, this initiative is a welcome relief. Potholes have long been a frustration, causing tire damage, misalignment, and even accidents. By ensuring quicker repairs, the government hopes to create safer and more efficient road conditions, reducing the likelihood of costly car repairs or insurance claims.

What This Means for Car Owners

With road conditions set to improve, motorists can expect fewer damages to their vehicles. However, if your car has suffered extensive damage due to potholes or you’re looking to upgrade, now might be the perfect time to sell your car online. Platforms like Motorist Malaysia make it easy to sell used cars and get a free car valuation instantly.

Additional Benefits – Lower Repair Costs and Insurance Claims

Poor road conditions often lead to frequent repairs and higher insurance claims. With the new pothole repair initiative, car owners might see lower maintenance costs and fewer insurance-related expenses. If you’re considering switching policies, insurance Malaysia options are available through the Motorist app, helping you find the best insurance kereta deals.

Traffic Monitoring and Enforcement

The government is also enhancing road monitoring efforts with traffic cameras in Malaysia, ensuring better enforcement of road maintenance standards. With these cameras in place, authorities can promptly track road damages and expedite repairs.

What to Do if You Encounter a Pothole?

If you spot a pothole, make sure to report it immediately to the relevant authorities via:

• The DBKL hotline

• Official government apps

• The MyGOV portal

For those looking to sell a car in Malaysia, avoiding pothole-related damages can maintain your car’s value. If your vehicle has suffered extensive wear and tear, you can sell your scrap car easily using Motorist Malaysia’s hassle-free service.

The government’s move to repair potholes within 12 hours is a step toward safer roads and a better driving experience in Malaysia. Whether you’re looking to avoid costly repairs, switch to a newer vehicle, or explore the best jual kereta terpakai deals, the Motorist app is your go-to platform. Download it today for a smooth and efficient way to sell your car and manage your driving needs!

Read More: If your vehicle gets damaged by a pothole in Malaysia, can you sue the government?

Download the Motorist App now. Designed by drivers for drivers, this all-in-one app lets you receive the latest traffic updates, gives you access to live traffic cameras, and helps you manage vehicle related matters.