Netizens Upset By Parking Rates At Newly Opened Exchange TRX

The newly launched shopping center, Exchange TRX, located in Kuala Lumpur, is facing severe criticism from the public due to what many perceive as excessively high parking fees. Particularly on weekdays, the parking charges at Exchange TRX exceed those of other major malls, hotels, and even hospitals in the Malaysian capital, leading to widespread outcry.

Weekday parking at Exchange TRX starts at RM5 for the first hour, with an additional RM4 for each subsequent hour. This accumulates to an astonishing RM9 for just two hours of parking, leaving many visitors surprised. After 5 pm, a flat rate of RM10 is applied, with a maximum daily charge of RM30. Weekend rates are slightly more acceptable, starting at RM3 for the first hour and RM3 for subsequent hours.

Comparisons with other prominent establishments in Kuala Lumpur highlight the stark disparity in pricing:

• Pavilion KL, a well-known shopping hub, chargers RM3 for the first hour and RM3 for subsequent hours on both weekdays and weekends.
• Starhill Gallery KL offers a more reasonable rate of RM5 for the initial three hours on weekdays, followed by RM3 for additional hours. On weekends, the rate is RM10 for the first eight hours.
• Even Le Meridien KL, a luxury hour hotel, presents various rates, including RM5 per entry for in-house guests, RM10 for event attendees, and RM10 for the initial three hours followed by RM11 for subsequent hours for dining patrons.

The discrepancy becomes more evident when comparing parking rates with hospitals:

• Prince Court KL charges RM6 for the first two hours and RM3 for subsequent hours.
• Gleneagles KL charges RM3 for the first hour and RM2 for subsequent hours, capping the cost at RM16 between 7 am and 7 pm.

This substantial difference in prices has led to widespread dissatisfaction among the public, with many expressing their discontent on social media platforms. Some argue that the parking fees at Exchange TRX make using public transportation a more economical choice when visiting the mall.

This controversy emphasizes the importance of fair and competitive pricing in Kuala Lumpur's fiercely competitive retail and hospitality sector. As public discontent continues to escalate, it remains uncertain whether the management of Exchange TRX will reconsider its parking pricing strategy in response to the vocal dissatisfaction expressed by the public.

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